Toll Free Client Support:
1-866-825-5029

FAQ

  • How long will the products take to arrive?

A: Great question, we utilize USPS's ePacket which arrives between 7-12 business days.

  

  • I am having issues with my product, what can I do?

A: We love our clients, we would be more than happy to give you a hand. In the instance you would like to send us an email, please send one via "Contact Us"

 

SHIPPING

  • How much is shipping?
    • This depends on the product ordered, the total weight, and where we're shipping to.  Our standard US shipping cost is $5 unless you order a large amount of weight.
  • Do you ship internationally?
    • We currently offer shipping to USA, Canada, and some parts of Europe. Other countries will be available in the near future. 
  • How do I track my package?
    • You can check on the status of your order at any time by checking the tracking confirmation email or by contacting us directly.
  • How long does it take for an order to arrive?
    • This depends on the product ordered.  In most cases, products take 5-15 business days. Delays are inevitable depending on the volume in the season.
  • I ordered 2+ items, but only received one... where's my order?
    • Since we print on demand and we have a large assortment of products not stocked in house, when you order multiple items at a time, they may be shipped separately. You may receive one item before the next. So don't panic if you don't receive all of your items at once…they are on the way. 

ORDERING

  • I made a mistake on my order (address, size, etc)... can I change it?
    • If this happens to you, just email us at hello@giftingtons.com as soon as you can and we MIGHT be able care of it. However, we can't make any promises. All of our products are fulfilled so we start as quickly as we can after you order and it ships out as soon as it's finished. If your order has already been shipped, wait for it to arrive and send it back to us with a note on the correct product needed.Once we receive it, we'll send back the right item you needed.  
  • What payment methods do you accept?
    • We accept all major credit cards through the Stripe powered Shopify Payment system.  We also accept PayPal & Google Checkout payments as well.